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About Gulfstream Park
Gulfstream Park is dedicated to providing world-class thoroughbred racing and gaming entertainment. We take pride in our continuous effort to maximize our guests’ experiences.
OUR MISSION & CORE VALUES
Our mission and core values are the guiding principles which all of our employees are expected to understand and embrace.
To provide our guests with the finest entertainment experience through service excellence.
We strive to clearly recognize our customers' desires and are always looking for ways to best serve those needs.
As Customer Driven employees we...
• Do what it takes to exceed customer expectations
• Understand a situation before making decisions
• Respect our customers and co-workers, and their points of view
• Communicate with our co-workers and customers effectively
• Are attentive and active listeners
As Results Oriented employees, we strive to achieve excellence and quality in everything that we do.
As Results Oriented employees we...
• Perform our duties to meet or exceed expectations
• Accept accountability for achieving results
• Focus on the critical tasks/projects and put our best efforts forward to make a difference
• Pursue assignments with passion and a positive attitude
• Recognize deadlines; complete work with a sense of urgency
As Team Centered employees we work together to achieve outstanding results.
As Team Centered employees we...
• Understand each others’ role on the team
• Maintain a spirit of cooperation and respect with our co-workers
• Communicate effectively, openly and honestly
• Accept and leverage the diversity of others’ viewpoints
• Accept responsibility for the quality of our work
As a Change Ready company, we make constant improvements to make Gulfstream the best that it can be.
As Change Ready employees we...
• Learn more about change and its importance to our team
• Are proactive and willing to move out of our comfort zone
• Make suggestions for improvements
• Never allow change to endanger service quality
• Celebrate the success that changes can bring to the team and the company
OUR STANDARDS OF SERVICE
The success of Gulfstream Park depends heavily upon the quality of the relationships between our employees and our customers. Our service standards are simple, direct and entrepreneurial in nature. We actively encourage our employees to creatively express their individual strengths in providing thoughtful, personalized service. We encourage our employees to always...
• Put people first
• Connect with our guests
• Own the moment
• Make it happen
EQUAL OPPORTUNITY EMPLOYER
Gulfstream provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. The Company complies with all applicable laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.
The Company expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Interference with the ability of our Company’s employees to perform their expected job duties is not tolerated.
Sun – Thurs 9am-3am
Fri – Sat 24 hours
10am – 4am daily
901 S. Federal Highway
Hallandale Beach, Fla. 33009
Telephone: (954) 454-7000; (800) 771-TURF
Fax: (954) 457-6479