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"We Got You Covered!"

Got questions, hopefully we can answer a few of them for you. We've compiled a list of the most frequently asked questions below. If you still have questions you can call our knowledgeable staff members at Silks Simulcast Center at 954.457.6941 or 954.457.6243 or send us an email at and we'll get back to you with answer as soon as possible.


If you're new to the sport of horse racing, than this is for you...

You may need some assistance when it comes to understanding racing terminology or placing a wager.

Our friendly Racing Ambassadors are here to help! They’ll explain the basics, show you how to read a program, use the self-service tote machines and answer any and all questions you might have regarding the sport.

You can request assistance from a Racing Ambassador at the Guest Services booth located in the Breezeway or in the Silks Simulcast Center next to the Breezeway.

  • Where are the ATM's located?
  • Who do i call if a voucher is stuck in a tote machine?
  • What is the legal age for pari-mutuel wagering?
  • What is the GP Advantage Card?
  • Can i cash a personal check?
  • Where are programs sold?
  • Where is the Silks Simulcast Center located?
  • When does the Championship Meet start and end?
  • What is the first post time?
  • When do the betting windows open?
  • When are the Box Office hours?
  • When does Silks Simulcast Center open?
  • How can I calculate the cost of a superfecta?
  • What qualifies a race to be a Grade 1, Grade 2 or 3?
  • How do i collect my winnings on track?
  • What are exotic bets?

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